01

Introduction

Yorker Limited (NZCN 9270555) (we, us or our) understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or collected by us, when interacting with you.

02

Information We Collect

Personal information is information or an opinion about an individual who is identified or reasonably identifiable. The types of personal information we may collect include:

Identity Data

Your name and gender

Contact Data

Your telephone number, address and email

Performance Data

Bowling speed measurements, statistics, and metrics collected through our application

Financial Data

Bank account and payment card details — held by our third-party payment processor only

Transaction Data

Payment history and details of products and services purchased

Technical & Usage

IP address, browser session, device info, page views, geo-location, and browsing behaviour

Interaction Data

Information provided when participating in surveys, contests, promotions, or events

Marketing Data

Your preferences for receiving marketing from us and your communication preferences

Professional Data

Employment history and experience if you apply for a role with us

03

How We Collect

We collect personal information in a variety of ways, including:

When you interact directly with us — face-to-face, by phone, email, or online
When you complete a form, such as registering for events or newsletters, or responding to surveys
When you apply for a job with us
From third parties such as our analytics, cookie, and marketing providers — we will take reasonable steps to notify you when this occurs
From publicly available sources, such as social media or the New Zealand Companies Office

04

Why We Use It

We collect, hold, use and disclose your personal information for the following purposes:

To enable you to access and use our software, including providing you with a login
To do business with you
To contact and communicate with you in response to support requests and enquiries
For internal record keeping, administrative, invoicing and billing purposes
For analytics, market research and business development, including to improve our platforms
For advertising and marketing, including to send you promotional information we believe may interest you
To run promotions, competitions and/or offer additional benefits
If you have applied for employment with us, to consider your application
To comply with our legal obligations or as otherwise required or authorised by law

05

Third Party Disclosures

We may disclose personal information to:

Our employees, contractors and/or related entities
IT service providers, data storage, web-hosting and server providers
Marketing or advertising providers such as Google, LinkedIn, Facebook, Instagram or Twitter
Professional advisors, bankers, auditors, our insurers and insurance brokers
Payment systems operators including PayPal, Stripe and Shopify Payments
Our existing or potential agents, business partners or suppliers
Sponsors or promoters of any promotions or competitions we run
Anyone to whom our business or assets may be transferred
Courts, tribunals, regulatory authorities and law enforcement as required by law
Analytics businesses such as Google Analytics and Meta Pixel
Any other third parties as required or permitted by law

06

Overseas Disclosure

While we store personal information in New Zealand, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of New Zealand.

We will only disclose your personal information overseas in accordance with the New Zealand Privacy Principles.

07

Your Rights

You have the following rights regarding your personal information:

Your Choice

You do not have to provide personal information to us, however this may affect our ability to do business with you.

Third Parties

If you provide another person's information, you warrant that you have their consent to provide it to us.

Unsubscribe

You may opt out of marketing at any time by contacting us or using the opt-out link in any communication.

Access

You may request access to the personal information we hold about you. An administrative fee may apply.

Correction

If information we hold is inaccurate or out of date, contact us and we will take reasonable steps to correct it promptly.

Complaints

Contact us with full details. If unsatisfied, you may contact the Office of the NZ Privacy Commissioner.

08

Storage & Security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information transmitted to or by us over the internet. The transmission and exchange of information is carried out at your own risk.

09

Cookies

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our website and allow third parties to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns.

If and when you choose to provide our website with personal information, this information may be linked to the data stored in the cookie. You can block cookies by activating the relevant setting on your browser, however doing so may prevent access to all or parts of our website.

10

External Links

Our website may contain links to other parties' websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

11

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.